Our Location
304 North Cardinal St.
Dorchester Center, MA 02124
Refund and Returns Policy
We want you to love every product you purchase from us. If you are not completely satisfied, here’s how we can help:
Returns
- Due to the personal and hygienic nature of beauty products, we can only accept returns on unopened, unused, and sealed items within 7 days of delivery.
- Products that have been opened, tested, or used cannot be returned for hygiene and safety reasons.
- To initiate a return, please contact our customer support team at [your support email] with your order number and product details.
Refunds
- Once we receive and inspect your return, we’ll notify you of the approval or rejection of your refund.
- If approved, refunds will be processed within 5–7 business days to your original payment method.
- Shipping charges are non-refundable unless the product was received damaged, defective, or incorrect.
Exchanges
- Exchanges are only available for defective or damaged items. Please reach out within 48 hours of delivery with photo proof.